Erich Gail, who heads a three-state dealership group, is a returning speaker at Thought Leadership Summits’ 13th annual automotive conference this year, and his reprise isn’t just because he did well as a keynoter last year.

As the CEO of Cardinale Group of Companies puts it, “I called them.” He says it is a testament to the quality of the June 20-21 event that’s renamed this year to tie into one of auto retailing’s hottest and broadest topics: the customer experience.  Read the full article here.

By Steve Finlay, WardsAuto.com