As every dealer knows, technicians can make or break a service department. In this day and age of highly sophisticated vehicles, it is important to staff your service department with well-trained and motivated techs in order to fix every vehicle right the first time. But it’s extremely tough to find and keep qualified techs.|

…Let’s take a look at some other options, as well as key strategies for keeping your best techs on your roster.  Read full article here.

from, by Jim Alton.